We provide insurance adjusters transcription to both large and small insurance companies across the United States. We have been providing these services since we first began in 1990, so we have decades of experience in this business sector.
The benefits of using Pioneer for these services is that our staff is trained and experienced in the insurance transcription arena. Recorded statements of claimants and witnesses make up the majority of our workload. We can handle a large volume daily while not sacrificing quality. We can also offer these services at a very reasonable price. We go the extra mile and will Google city and street names, company names, et cetera, to make sure you get the best quality transcripts you can possibly get.
We can also handle dictated reports from any adjusters using our
report transcription services.
We offer a file transfer service right on our website that allows you to upload multiple files quickly and securely. Once you upload your audio files to us, the work goes into our queue where typists "claim" the job and they transcribe every word with great accuracy. Our quality assurance process is rigorous and our typists are some of the best in the industry. We continuously spot check their work to ensure they are keeping to our high standards.
All work is absolutely confidential - guaranteed! Each typist has signed a confidentiality agreement and we stress the importance of confidentiality to our transcription team often. We are willing to sign any additional confidentiality agreements you may require as well.
Our rates are just $1.50 per audio minute for one-on-one interviews, so you always know the cost before you ever upload a file. Turnaround is usually two days, but sometimes even sooner. If you need rush service we offer that too at $1.67 per audio minute. We do not charge extra for difficult audios. This rate applies for up to four speakers! If you have more than four speakers on one audio interview it is slightly higher.
We are happy to set insurance companies up on a 30-day billing cycle for your convenience.
We can provide Spanish transcription services on a limited basis (turnaround time varies).
We have an A plus rating with the Better Business Bureau and take great pride in this rating. We always strive to provide our clients with the best possible service we can.