Most transcription companies are offering digital transcription, but not many are offering you a secure, encrypted site to upload your files. Most are using a free file transfer service that is not encrypted or secure. We take confidentiality so seriously that we provide our clients with a secure upload and delivery solution. Our clients are worth it!

We take great pride in giving our clients transcripts of the highest quality, in a timely manner, and at an affordable price.

Here's what just one of our clients had to say about us: "I have used Pioneer Transcription Services for more than five years. They are quick in turnaround of verbatim audio statements and accurate to a “t”. I highly recommend Pioneer." John Matula, Private Investigator

We truly love the written word and only hire transcriptionists who share our passion. You can be assured that every transcript returned to you has been typed by a trained professional and then put through our rigorous quality control standards.

We find our clients like a flat rate pricing based on audio minutes as they always know what they're going to pay for every job. With this in mind, we charge $1.50 per audio minute for standard turnaround time and $1.67 per audio minute for 24-hour turnaround time.

Our History:

Formed in 1990 as Your Secretarial Service, Deborah Devitt began doing transcription for several local private investigators and university students in the Santa Rosa, California area.

In 1993 Deborah's family and business moved to Reno, Nevada where she again worked with private investigators and students, while adding several attorneys to her client list.

Finally in 1996 the family and business made a final move to Penn Valley, California where the business was renamed Devitt's Secretarial Service. This relocation coincided with the internet becoming an innovative, new way of doing business. The company immediately created a web presence and began working with clients across the country and across the world. At first this meant mailing tapes back and forth, but eventually the world of transcription services was transformed by the invention of digital recording. Not only did the quality of the recorded material improve dramatically, but clients were now able to send the audio files directly over the Internet allowing for even faster turnaround of transcripts.

Realizing the company's niche had really become transcription services, the name was changed to Devitt's Transcription Services. In 2007 Deborah joined forces with her husband's drafting service and they incorporated into Pioneer Support Services. Each spouse now runs a division of that company - Pioneer Transcription Services and Pioneer Drafting Services.

P.T.S. is still servicing several private investigations services, attorneys and dissertation students, but have also increased their expertise over the years to include insurance companies, oral historians, translators, focus groups and more. Always keeping up with current trends, the company is also now offering webcast, teleseminar, podcast and conference call transcription.

We continue to look for unmet transcription needs in the business world and look for ways to fulfill those needs.

Please feel free to contact us for more information at info@pioneer-transcription-services.com or use the Upload button to the left to send us your audio files now.

Thank you for trusting us for your transcribing needs.